Cozy Baby Products carry a standing Thirty (30) Day refund period from the date of purchase. If a physical product has been purchased, the customer care department will issue a RMA number. When customers receive a RMA number, they are required to return the contents in full to the following address: Cozy Baby, Attn: Returns Dept, 814 W 5th St. Duluth, MN 55806.
The label for returning a physical product should look like this:
Cozy Baby
Attn: Returns Dept
814 W 5th St.
Duluth, MN 55806
Upon receipt of returned product, Cozy Baby Refund Dept will process your refund within 7-10 days. 10% restocking fees applies. If you have any questions regarding these policies, please contact us at info@cozybaby.com. All terms of service are subject to change.
